Terms and Conditions

1. ARRIVAL DEPARTURE

Check-In: from 2:00 PM to 5:00 PM

Check-Out: until 10:00 AM

However, arrival and departure times can be individually arranged with the landlord.

If the tenant does not appear by 5:00 PM on the arrival day or at the agreed time, the contract is considered terminated. The landlord or their representative can then freely dispose of the property. A (partial) refund of the rent due to early departure will not be made.

Upon receipt of the key, the tenant must deposit a cash deposit of €50 per key. The deposit will be returned at the end of the rental period upon proper return.

The landlord reserves the right (after prior notification) to collect a cash deposit for potential damages, which is to be deposited in cash by the tenant upon arrival.

2. SPECIAL REQUESTS SIDE AGREEMENTS

Special arrangements are generally possible. They require written confirmation from the landlord. Pets are only allowed with the written consent of the landlord; the type and size must be specified in advance.

3. CONTRACT CONCLUSION PAYMENT INFORMATION

A reservation only becomes valid upon issuance of the booking confirmation and receipt of the down payment in the landlord’s account. The down payment of 20% of the rental amount is due immediately upon booking. After the down payment has been made, the remaining 80% is due no later than 5 weeks before arrival. A separate invoice will be issued after receipt of payment.

If the payment deadlines are not met, the landlord may withdraw from the contract. Non-payment is considered a cancellation, and the landlord or their representative can then freely dispose of the property.

Additional costs for water and heating are not charged.

4. CANCELLATION – CANCELLATION CONDITIONS

The tenant may withdraw from the contract. The cancellation must be made in writing. In case of cancellation by the tenant, they are obliged to compensate for the resulting damage. If the cancellation occurs up to

• 43 days before the rental period begins, 20% of the price of the rented premises must be paid.

• from 42 days before the rental period begins, 100% of the price of the rented premises must be paid.

For a cancellation less than 42 days before the rental period begins, the full rental price must be paid. The receipt date of the cancellation notice is decisive in each case. Amounts already paid will be credited.

A replacement person who enters into the contract under the same conditions and pays the full rental fee on time can be provided by the tenant. Written notification is sufficient. The landlord reserves the right to accept the replacement tenant.

5. TENANT’S OBLIGATIONS

The tenant agrees to treat the rented premises (inventory and outdoor facilities) with care and consideration. If any damage occurs to the house, rooms, and/or its inventory during the rental period, the tenant is obliged to report this immediately to the landlord or their representative.

Defects and damages already noticed upon arrival must be reported immediately; otherwise, the tenant is liable for these damages. An appropriate period must be granted for the repair of damages and defects.

Claims arising from complaints that are not reported immediately on-site are excluded. Complaints received by the landlord only at the end of the stay or after leaving the rental property are also excluded from compensation.

In the event of any service disruptions, the tenant is obliged to do everything reasonable within their legal obligation to contribute to remedying the disruption and to minimize any damage incurred.

On the day of departure, the tenant must remove personal items and leave or return the rooms in an orderly condition.

All furniture of the interior must not be rearranged or moved to the outdoor area or elsewhere.

Rearranging furniture is not permitted in any way.

Storage of easily flammable or health-hazardous substances, such as fuels or explosives, etc., is strictly prohibited both inside and outside the rented premises.

We are a non-smoking house! Smoking is not allowed in the entire building. Smoking is only permitted in the courtyard and garden area, and ashtrays must be used. If burn marks or holes occur, the tenant assumes the repair or replacement costs.

6. PARKING

Free parking spaces are available to the tenant in the property’s own parking lot. The landlord assumes no liability for vehicles parked in the parking lot and their contents.

7. DATA PROTECTION

The tenant agrees that necessary data about their person may be stored, modified, and/or deleted within the framework of the contract concluded with them. All personal data will be treated confidentially.

8. DISCLAIMER

The description has been prepared to the best of our knowledge. No liability is assumed for any impact on the rental property due to force majeure, typical local power and water outages, and storms. Likewise, no liability is assumed in the event of unforeseeable or unavoidable circumstances such as official orders, sudden construction sites, or disturbances caused by natural and local conditions. However, the landlord will assist in resolving problems (as far as possible). Liability of the landlord for the use of any provided play and sports equipment is excluded, and use is at one’s own risk.

The arrival and departure of the tenant is at their own responsibility and liability.

The landlord is not liable for personal belongings; this also applies in case of burglary, theft, or fire. The tenant is fully liable for willful destruction or damage. Likewise, the landlord assumes no liability for personal injuries.

9. FINAL PROVISIONS

Photos and texts on the website or in the flyer serve for realistic description. 100% correspondence with the rental property cannot be guaranteed. The landlord reserves the right to make changes to the furnishings (e.g., furniture).

Should one or more provisions of these terms and conditions be or become invalid, this shall not affect the validity of the remaining conditions. The invalid regulation is to be replaced by a valid one that comes closest to the economic and legal intent of the contracting parties.

Austrian law applies.

Place of jurisdiction and performance is Zwettl in Austria.